Shipping policy
Shipping Policy
Thanks for shopping with Arriviste Label. Below you'll find the details on how and when your order will reach you.
Order Processing
Orders are processed and shipped within 2–5 business days of purchase. Business days are Monday through Friday, excluding holidays. Once your order ships, you'll receive a confirmation email with tracking information.
Presale Items
From time to time, select hats and items will be marked as "Presale" on the product page. Presale items are not yet in stock and are part of an upcoming batch.
When you purchase a presale item:
- Your order will be held until the new batch arrives at our facility.
- If your order contains both presale and in-stock items, the entire order will ship together once the presale items are ready, unless otherwise noted.
- Estimated shipping windows for presale items will be listed on the product page. While we do our best to meet these timelines, dates may shift slightly depending on production.
- You'll receive an email update once your presale order ships.
If you'd like your in-stock items shipped separately from your presale items, please contact us before placing your order or shortly after checkout.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and the shipping method selected. Delivery times vary by carrier and destination after your order leaves our facility.
Lost, Stolen, or Damaged Packages
Once a package is marked as delivered by the carrier, Arriviste Label is not responsible for lost or stolen items. If your package arrives damaged, please reach out to us within 7 days of delivery with photos so we can help resolve the issue.
International Shipping
International customers are responsible for any customs fees, duties, or taxes imposed by their country. These charges are not included in your order total or shipping cost.
Questions?
If you have any questions about your order or our shipping process, please contact us at sales@arrivistelabel.com.